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MersaTech has customer support 24 hours a day, seven days a week. This is the part of our company we take the most pride in. We take care for all our merchants in the same manner we care for all our large retailers. MersaTech assigns a personal representative to each of our customers. We offer: |
- Technical Support for all your equipment needs
Our technical support team is highly sophisticated and trained to help you solve or modify most all terminals on the market. - Get a live voice every time you call! We don't believe in automated customer service, every time you call you will speak with a friendly live voice.
- Customer Service 24/7 We have the largest customer support team on earth. Our reps are specially trained to answer your questions or any need you may have.
- View accounts online through our gateways. Through our gateways you can view all of your accounts activities at any time of the day. All you do is simply log on to the secured web page and you can view your account history.
- Check Service Support. Our check services department is prompt and quick to answer any question or problem you may have.
- Billing questions answered over the phone. Our Billing department is excellent in explaining and answering any question you may have, in regards to your fees, volumes, discounts or statement.
